SPORTS -music playlists not found

jmac61
jmac61 Registered Users Posts: 4
Neophyte Traveler
edited January 24 in TomTom Sports
When I use mysports to find music on my computer it does not find the proper playlists.

OK I admit it I'm feeling very confused and frustrated at the same time.
I have windows 10 and I was thinking I could make a playlist and then the sports connect would find the music and transfer it tot he watch.

I have cleared my playlists to just one. The watch finds something else, but it is not my list, and it will transfer and play, but, the lack of consistency and predicatability is causing the confusion. Where do these lists come from?

Comments

  • tfarabaugh
    tfarabaugh Posts: 16,936
    Superuser
    The MySports Connect application talks to Windows Media Player and iTunes (if they are installed) to query the playlists you have created (you cannot upload individual files; they need to be organized into playlists). These playlists are then listed when you connect your watch. This will include any video playlists created by WMP and iTunes, TT cannot control this, they can't tell a music playlist from a video playlist. To make it easier to load them, give the playlists distinctive names like "My Spark Playlist" or something similar so they are easier to find. You then use MySports Connect to copy the playlists you want to the watch. In iTunes & WMP you need to create playlists (the watch only plays playlists, not individual files as there is no folder system on the watch). Once you have the playlists created, dock the watch and hit the music note button on the Connect interface, which will take you to the Music screen where it will list all playlists on the computer. When you see the one you want to load, click on it to add it to the watch. Make sure the tracks are in the right format. If tracks are not in an acceptable format they will not play, nor will the playlists they are in.

    MP3:
    Sample rate: 16KHz to 48KHz
    Bit rate: 8 kbps to 320 kbps
    Mono/stereo channels and joint stereo.
    Artist, track title and length are displayed for the following languages: English, Czech, Danish, German, Spanish, French, Italian, Dutch, Norwegian, Polish, Portuguese, Finnish and Swedish. Other languages may display correctly if the only used characters available in a supported language.

    AAC:
    MPEG2 and MPEG4 AAC-LC and HE-AACv2 are supported.
    Sample rate: up to 48KHz
    Bit rate: up to 320 kbps
    Mono/stereo/dual mono are supported.
    Artist, track title and length for AAC is not supported.

    The watch does not support files with DRM of any type. This includes offline tracks from Apple Music and Spotify. MySports Connect will not count any DRM tracks as part of a playlist, so if all the tracks in a playlist are DRM then the playlist will not be shown at all.

    You can also drag and drop folders of music to the watch itself using an Explorer window (it is mounted as a hard drive). Just place them in the Music folder and it will make a Playlist named after that folder.

    If you are not using Windows Media Player or iTunes then you need to create an .m3u or .m3u8 playlist file (various music programs do this) and then set the Playlist Root Folder. Press the Gear icon in MySports Connect and then scroll down to Advanced Settings and set the location here. The playlist root folder is searched (and sub-directories) for any .m3u/.m3u8 playlist files and those will be listed (along with any Windows Media Player/iTunes playlists) by MySports Connect when you connect your watch. This only needs to be done if you are not using WMP or iTunes; otherwise they search the default locations. The playlists need to be on a physical drive on your machine, it will not find cloud drives.

    If using iTunes, check that iTunes is set to share libraries. You need to click the dropdown at the very top left and select Preferences. On the Advanced tab, make sure there is a check next to "Share iTunes Library XML with other applications".

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • Stuart McDonald
    Stuart McDonald Registered Users Posts: 759
    Exalted Navigator
    jmac61 wrote:
    When I use mysports to find music on my computer it does not find the proper playlists.

    OK I admit it I'm feeling very confused and frustrated at the same time.
    I have windows 10 and I was thinking I could make a playlist and then the sports connect would find the music and transfer it tot he watch.

    I have cleared my playlists to just one. The watch finds something else, but it is not my list, and it will transfer and play, but, the lack of consistency and predicatability is causing the confusion. Where do these lists come from?
    Hi. Are you using iTunes on Windows Media Player to create the playlist? Regardless the process is as you expect; Sports Connect should list and iTunes/WMP playlists you have created and allow them to be copied to the watch.

    One thing to note (as tfarabaugh mentions) is that DRM music will not be copied and if all the tracks in a playlist are DRM then it that playlist will not be shown.

    If you use the Submit App Data in the Advanced Section of the Settings page (cog icon, top right) of Sports Connect I will have a look see if I can tell anything.

    Note that you can also put playlists on the watch by
    1. Create a new folder below the 'Music' folder on the watch
    2. Name the folder whatever you want the playlist to be called
    3. Copy music tracks into that folder
    4. Start Sports Connect, or press the rescan music icon on the Music Page
    5. The folder will then appear as a new playlist on the watch
    Note that you can not add tracks to the playlist once the playlist has been created.

    So as a workaround you can use that method.

    Regards,
    Stuart.
  • Firefrog
    Firefrog Registered Users Posts: 1
    New Seeker
    I've read all the questions and answers in this forum. I have the same problems with my Adventurer watch as everyone else here - it only finds All Music (which isn't a playlist, presumably it's all my music which I don't want on the watch) or a random playlist that appears in File Explorer when I look for my watch but doesn't appear in i-Tunes. The playlist I previously had on my watch and which I deleted because I'd added new songs to the Playlist and wanted to update it on my watch, doesn't show up at all. My question is - how do I copy songs from i-Tunes to paste them into a folder in File Explorer?
  • tfarabaugh
    tfarabaugh Posts: 16,936
    Superuser
    You can go through the music tab in Connect (hit the music note button on the main screen and it takes you to the playlists). However, it is not always possible to delete from there (if the playlist has changed it only gives an option to update, not delete). In this case, you can go through File Explorer and navigate to the watch (it will be listed as a drive) and delete everything in the Music folder ([drive letter]\MySportConnect\Music). This will clear all playlists from the watch.

    Once you have deleted all the files in the Music folder you need to close the Connect software (right click in the notification area and pick exit on Windows, not sure the exact procedure on Mac) and reopen it and it will reanalyze the watch storage. Factory resets of the watch will not impact watch storage the only way to do that is through a File Explorer window like you did.

    If using iTunes, check that iTunes is set to share libraries. You need to click the dropdown at the very top left and select Preferences. On the Advanced tab, make sure there is a check next to "Share iTunes Library XML with other applications".