Golfer 2 watch not picking up my course

Pedrowill
Pedrowill Registered Users Posts: 4
Apprentice Traveler
edited January 24 in TomTom Sports
I have just bought the Golfer 2 watch and it doesn't seem to pick up my golf course Wetherby. I have checked that it is on the list of golf courses covered, made sure the watch is fully updated and even done a factory reset any reinstalled courses. It picks up several others in the area but not mine. I've swapped the watch with another at the shop but this has made no difference. Has anyone else experienced the same issue? I'm thinking of returning it (before the end of the purchase/return period) and getting a Garmin instead. I've emailed tomtom but i'm waiting for a reply from them.

Comments

  • Stuart McDonald
    Stuart McDonald Registered Users Posts: 759
    Exalted Navigator
    Hi. I've checked the course and there is a problem with the iGolf data just now and so the course is not currently available. I've got in touch with them to correct it, hopefully it should be quick. I'll post here when it's been updated. You should pick up the update automatically. It updates your recently played courses and then looks for out of date courses in a circle around your position, the PC gets more updates on each connection so maybe use that.

    Note that if you have any problems with courses you can report them using this link

    http://uk.support.tomtom.com/app/feedback_golf/?locale=en_GB

    Thanks,
    Stuart.
  • Pedrowill
    Pedrowill Registered Users Posts: 4
    Apprentice Traveler
    Thanks for the quick response. Hopefully it's sorted soon.
  • Stuart McDonald
    Stuart McDonald Registered Users Posts: 759
    Exalted Navigator
    Hi, The course has been fixed by iGolf and should be picked up in your update. Worst case it might be tomorrow (I'm not sure at what time the server picks up the newly generated watch info).
    Regards,
    Stuart.