GPS data wrong on TomTom Sports website — TomTom Community

GPS data wrong on TomTom Sports website

Naut210Naut210 Posts: 1 [New Traveler]
edited August 2018 in Runner & Multi-Sport
I have had the sports watch for about 3 years and it has always worked fine. Since the last watch update, 1.8.52, the gps data is all over the place. I can run a loop out and back and the gps track can be totally different on the return. The km marks are off which of course makes distance and speed incorrect. I update the watch to get the quick gps and I have also reset the watch but still the gps data is wrong
Here is a map of a run where ran out about 7km and back on the same track,the first 8km are wrong. 6fc1384c-0482-4c5c-9804-47af2c32ddc9.jpgattached

Comments

  • MikkoKMikkoK Posts: 23,905 Retired Community Managers and Staff
    Hi Naut210

    Welcome to the Community and sorry for my late reply here!

    Did you already get this sorted? If not, I'd recommend you to contact Customer Service. They can get to the bottom of this and assist you accordingly.

    Cheers, Mikko
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