Compatibility Runner GPS watch with Motorola G5?

frankbond30
frankbond30 Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
Hi there,

Can anybody confirm or refute that the TomTom Runner GPS watch is compatible with the Motorola G5 Android 7.0 phone?

Additional info: I´m using all the latest software and drivers (on both phone and watch), but for some reason I cannot pair: everytime I try to select the watch in the TomTom app, the watch returns to the home menu and the app freezes. Reading up on the requirements, my phone SHOULD have all the right specs (Android 7.0, Bluetooth 4.2).

Anybody with experience connecting phone + watch?

Comments

  • MikkoK
    MikkoK Retired TomTom Employee Posts: 23,905 Retired Community Managers and Staff
    Hi Frank,

    Welcome to the Community and sorry for my late reply here!

    Unfortunately, we haven't tested the Sports app with your phone model and therefore cannot guarantee that it works with it. Please, see the FAQs below for more information. Should they not help you get this sorted, please fill in the questionnaire here.

    TomTom Sports app compatibitlity

    Pairing your watch to your Android™ device

    Cheers, Mikko
This discussion has been closed.