TomTom Sports App keeps requesting Bluetooth
I tried re-installing the app, re-connecting the watch and switching off the Android notification in the settings. My phone is a Sony Xperia Z5 with Android 7.0.
Does anyone know a solution/fix for this?
Thanks in advance!
Comments
Sorry to hear about your experience with the Sports Android App! Have you tried to remove or forget the watch from the phone's BT menu before pairing? See the public FAQ here: Troubleshooting the connection between your watch and your Android™ device
Also, please see the quick questionnaire for further information about Bluetooth connectivity here. Filling in the questionnaire would greatly help us with our investigation into this and to help you get this sorted.
Thanks,
lampard
Here's what I did
Open TomTom app
Ensure Bluetooth is turned on and select the device box at the top of the TomTom app (I.e the box that says waiting for watch or preparing to sync etc.)
Ensure android notification tick box is enabled.
After selecting this box you will now always be presented with a TomTom state indicator in your android notification task bar. This is to tell you whether the watch is connected to your phone or syncing etc without opening the TomTom app.
I then chose to hide this state indicator from my android notification task bar by long pressing on it and selecting 'block all notifications'.
Since doing this I no longer receive requests to enable my Bluetooth.
Hope this helps
Regards will.