Steps count on Spark

bethdjohn
bethdjohn Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
i have had my watch for 3 days now and have noticed its saying i have done a lot more steps than what i am actually doing, yesterday i was in the house most of the day except 1 hour when i went to various shops and i had managed to clock up 12000+ steps. what do i do?

Comments

  • lampard
    lampard Administrators Posts: 5,964
    Moderator
    Hi bethdjohn,

    Welcome to the Community!

    Have you tried a factory reset on your Spark? This will reinstall the software on your watch and this removes the activities/settings, see here: Resetting your watch

    Once the reset is complete, give it a test run and let us know if it improves the situation.

    cheers,
    lampard