Google Play Store terminates when installing TomTom Go mobile

m.roesgen Registered Users Posts: 1
New Traveler
Trying to re-install Go mobile after an upgrade to Nougat.
Play Store app crashes instantly after hitting the Install button.
All other apps install perfectly well, only TomTom Go mobile seems to be affected.

Has anyone seen a similar behaviour + can offer a solution ?


  • MikkoK
    MikkoK Retired TomTom Employee Posts: 23,905 Retired Community Managers and Staff
    Hi m.roesgen,

    Welcome to the Community!

    Are there any error messages when Google PlayStore crashes? They could give an indication as to where to problem lies.

    I'd first recommend you to uninstall GO Mobile from your phone, clear the cache of the Google PlayStore app and install GO Mobile again.

    Please, post back here to tell us how you're doing with this so that we can help you further, if needed :D

    Cheers, Mikko