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2 years and 6 months, 4th faults three time changed. Incredible TomTom Runner the worst ⌚️ that I know. And now not under warranty. I'll never buy TomTom. Thanks a lot.
You've lost a client.
Welcome to the Community & sorry to hear about your experience with the TomTom Runner!
Can you please explain what is the issue with the watch? The warranty gets extended for 6 months after recent repair which can be rectified by contacting the customer support. This is a public forum wherein users support users, I would advise you to contact Support to see what they can offer to you.
Dear Lampard
My watch has been damaged four times, in three of them the technical service has replaced a reconditioned unit, but now in the fourth, the watch is out of warranty, is 2 years and 6 months old.
For the technical service of Spain, the solution is to make 20% in the purchase of a new one or send it to repair and pay € 50.
what do I do now? Do you think I'm going to buy Tom Tom again? Or send it to repair for 50 €.
Repair history
DER 5132598
FOC 5065319
DER 5060516
DER 4977563
What would you do in my situation?
Comments
Welcome to the Community & sorry to hear about your experience with the TomTom Runner!
Can you please explain what is the issue with the watch? The warranty gets extended for 6 months after recent repair which can be rectified by contacting the customer support. This is a public forum wherein users support users, I would advise you to contact Support to see what they can offer to you.
Regards,
lampard
My watch has been damaged four times, in three of them the technical service has replaced a reconditioned unit, but now in the fourth, the watch is out of warranty, is 2 years and 6 months old.
For the technical service of Spain, the solution is to make 20% in the purchase of a new one or send it to repair and pay € 50.
what do I do now? Do you think I'm going to buy Tom Tom again? Or send it to repair for 50 €.
Repair history
DER 5132598
FOC 5065319
DER 5060516
DER 4977563
What would you do in my situation?