Size of Bandit App just keeps growing

Ndm
Ndm Registered Users Posts: 6
Master Traveler
edited January 25 in TomTom Sports
A few posts on this on the web but no answers. I have to reload the app to delete what seems to be internal cache after using it and creating a story. What's the answer please

Comments

  • lampard
    lampard Administrators Posts: 5,966
    Moderator
    Hi Ndm,

    Welcome to the Community!

    Are you using the Android/iOS Bandit app? If you're talking about an iOS app then you might want to check the Apple support FAQ here: https://support.apple.com/en-us/HT201656

    The above FAQ states that the iOS device automatically deletes cached files and temporary files when it needs more space. Please let us know the App version, Phone Model, Android/iOS version you're using.

    cheers,
    lampard
  • Ndm
    Ndm Registered Users Posts: 6
    Master Traveler
    Hi. I have seen this response before and it does not address. I am on iOS 10.3.1 and the bandit 1.9.6. I have reloaded the bandit software multiple times to clear the cache. Please can you review.
  • Ndm
    Ndm Registered Users Posts: 6
    Master Traveler
    Ps. iPhone 6.
  • Ndm
    Ndm Registered Users Posts: 6
    Master Traveler
    No response to the above. Sitting on my holiday trying to use this and it is just filling the iPhone cache. Not easy to reload when you are in a rainforest with slow internet. Response please from tom tom to address this.