Not able to install Sport Connect for my Spark 3 watch — TomTom Community

Not able to install Sport Connect for my Spark 3 watch

SiakmetSiakmet Posts: 2 [New Traveler]
edited September 2018 in Sports [Connect][Apps][Website]
Every time I run the exe. file of this app. there is an error message saying "Error opening file for writing"
C:\Program FIles (x86)\Tom Tom\MySportConnect\QtWebProcess.exe

I appreciate very much for help on how to resolve this issue. I am using Windows 7 OS in my PC
Thanks

Comments

  • tfarabaughtfarabaugh Posts: 16,319
    Superusers
    At this point I would suggest calling Customer Support to see what they can do. They are able to more deeply investigate and diagnose problems than we can here on the user forum. To get the number for Customer Support, go to tomtom.com/support, choose Contact at the bottom, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
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