MAP SHARE REPORTER MAP EDIT — TomTom Community

MAP SHARE REPORTER MAP EDIT

grupoboltongrupobolton Posts: 1 [New Traveler]
edited November 2018 in Map quality
Hello,

I added some POIs the 17th of February and they are still in pending status. I don't know what can I do to change it.

Thanks in advance.

Comments

  • RobbiebotRobbiebot Posts: 197
    Hi grupobolton,

    I've reached out to the relevant POI department to get some feedback on these specific cases. I'll be sure to share my findings here.

    Kind Regards,
    Robbie
  • RobbiebotRobbiebot Posts: 197
    Hello again grupobolton,

    I'd just like to add the small update that these reports have now been prioritized and are being reviewed by the relevant maps department.

    My sincerest apologies for this unfortunate delay. Rest assured, we are looking into the situation.

    Kind Regards,
    Robbie
  • hugoelectric100hugoelectric100 Posts: 1 [Apprentice Seeker]
    edited July 2019
    Hello, is there a Tomtom platform where new streets can be added?
  • LAURE123LAURE123 Posts: 1,632
    Superuser
    Hi @hugoelectric100

    To report a change or information for maps we have the web page "Mapshare Reporter":
    https://www.tomtom.com/mapshare/tools/

    For the change to be applied to the map, it takes patience, the delay is often several months.

    FAQ and video TomTom how to use it:
    https://uk.support.tomtom.com/app/answers/detail/a_id/14911



    Regards.
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