Order In Progress

AngP Registered Users Posts: 1
New Traveler
edited November 2018 in TomTom Services
I placed an order for "Speed Cameras - South Africa - 1 year" (order number xxxxxxxxxxx). Money were deducted from my account, but I did not get any conformation or activation. Service is still shown as expired. I am travelling on the 2nd of May and need the service for my trip. I do not need it a week or months later, I need it now! How can I get it before I travel? Very disappointed with Tom Tom!

Mod edit: Please, don't post personal information on a public forum. Thanks!


  • Bachata1
    Bachata1 Registered Users Posts: 1
    Apprentice Traveler
    having same problem with speed cameras - europe - 1.5 years
    needed it for tomorrow paid for and have nothing - very frustrating!!!
  • MikkoK
    MikkoK Retired TomTom Employee Posts: 23,905 Retired Community Managers and Staff
    Hi all,

    Please, contact Customer Service about this. They can best help with order related matters.

    Cheers, Mikko