Web store issue when trying to order Speed Camera update — TomTom Community

Speed Cameras

Web store issue when trying to order Speed Camera update

Walter WhiteWalter White Posts: 2 [New Traveler]
edited October 2018 in Speed Cameras
Receiving "Unknown Error" message when trying to buy speed camera update for my Go 6000. This is all the more annoying as the offer ends tomorrow. I've checked details a thousand times, logged in to my account, cleared cookies - any ideas anyone?

Comments

  • VikramKVikramK Posts: 10,906 Moderator
    Hi Walter

    Welcome to the community:)

    Could you please try to clear the cache/history in the browser you are using and try again. I would also recommend you to try placing an order using a different browser.

    If the issue still persists then please report this to the customer service.

    Regards
    Vikram
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