New TomTom Sports App Version 4.0 available for iPhones & iPads

Julian
Julian Retired TomTom Employee Posts: 2,158 Retired Community Managers and Staff
edited January 24 in TomTom Sports
Hi all,

I am happy to announce that you are now able to update your TomTom Sports App to the new version 4.0.
(The update for Android devices will be released in a few days)

This version comes with the following improvements:
  • You can now import your 24/7 activity data from Apple Health (iOS). You can import steps, active time, distance and calories. See your 24/7 data updated across both the TomTom Sports mobile app and web site in Goals, Trends, Progress, etc.
  • You can now use the Sports app to track your 24/7 activity data without having a TomTom Sports device paired.
  • You can now compare your 24/7 data (steps, active time, distance, calories) and your 24/7 heart rate to each other on the Daily Summary detailed graph.
  • You can now easily access your Trends from the Daily Summary detailed graphs for your 24/7 data (steps, active time, distance, calories) and 24/7 heart rate.
  • You can now easily access your historical 24/7 daily summaries from your 24/7 Trends Activities tab.
  • You can now dismiss the TomTom Sports app notification from appearing in the phone’s system tray. This can be done from the TomTom Sports app by going to Manage->Device Settings.
  • We have improved the experience of using the app on iPads.

Cheers,

Julian

Comments

  • elbo
    elbo Registered Users Posts: 49
    Apprentice Traveler
    Really? Was this the most important thing to implement? I'm a bit disappointed.
  • gm77
    gm77 Registered Users Posts: 66
    Sovereign Trailblazer
    Hello, I'm just back from a run to test the data sync.
    My Apple Health was sync to Strava, I deactivated it and activate all TomTom data.
    I run with the TomTom Multisport first edition, great product, no problem.
    Back from the run I paired the watch with the iPhone, it didn't push any data to Apple Health.
    All others worked (strava, server, etc...)
    Any idea? Thanks.
  • elbo
    elbo Registered Users Posts: 49
    Apprentice Traveler
    gm77 wrote:
    it didn't push any data to Apple Health.

    If I read Julians post correct, it only imports data from Apple Health to de TT app, not the otherway around.

    This is great news for anyone who is afraid to mis a step when they walk around without their watch on, but quite useless if you use your watch more as a sportwatch.
  • gm77
    gm77 Registered Users Posts: 66
    Sovereign Trailblazer
    Oh...then it is useless for me, I'm going to activate Strava again
    What a pity, two way sync is the way to go! C'mon TomTom !
  • Nickcl
    Nickcl Registered Users Posts: 8
    Master Explorer
    The app now fills only half the screen on an iPad Air, in portrait and landscape mode. Before you could only open the app in portrait mode, but at least it filled the screen. Please fix this!
  • MikkoK
    MikkoK Retired TomTom Employee Posts: 23,905 Retired Community Managers and Staff
    Hi Nick,

    Thanks for your feedback!

    The previous layout implementation wasn't the prettiest on the iPad and it was changed in this release. I'll log your feedback to be reported to the product team.

    Cheers, Mikko
  • mcaran1979
    mcaran1979 Registered Users Posts: 39
    Outstanding Explorer
    So basically it was a non update but just air...
  • icemac
    icemac Registered Users Posts: 199
    Legendary Explorer
    I have on iPad 4 mini same view as Nick, please fix it, becous is looks strange ...
  • Mini Mansell
    Mini Mansell Registered Users Posts: 25
    Outstanding Explorer
    Is there any sign of the Android app yet?
  • tfarabaugh
    tfarabaugh Posts: 16,943
    Superuser
    There is already an Android app, it is available from the Google Play Store, as long as you have a compatible phone.
  • Mini Mansell
    Mini Mansell Registered Users Posts: 25
    Outstanding Explorer
    Many thanks but I suspect you did not read the first message in this thread about version 4 coming in a few days.
    Not about the existing android version
  • elbo
    elbo Registered Users Posts: 49
    Apprentice Traveler
    TomTom doesn't have a good track record in keeping it's deadlines for bringing out updates, so a few days could just be several months or even years. (Phone notifications anyone?)

    But then again, there is no reason at all to look forward to the 4.0 version. The iPhone version brought noting of any value. But who knows, maybe they pull a rabbit out of their hat for the Androidversion.
  • ro156
    ro156 Registered Users Posts: 4
    Neophyte Traveler
    A great and somewhat unexpected update!
    I wear my Spark only for workouts, so the ability to get some steps stats from a phone is really valuable.
    I hope that import of sleep, weight and hr will follow. After that TT becomes the ultimate lifelog platform. I also hope to see more trends and insights, like Withings and Jawbone apps offer. Now I have to mess with imports and exports which drives me nuts sometimes.
  • pedrojvm
    pedrojvm Registered Users Posts: 2
    Apprentice Traveler
    How on EARTH can you think the new layout on iPad is better than the one before???
    It's ridiculously small!!! It seems like i'm running an app made for iPhone in 1x Zoom! Please fix it, it's just embarassing the way it looks right now!
  • Domenico78
    Domenico78 Registered Users Posts: 1
    Apprentice Traveler
    It's a month that I have version 4 (now I have the 5) of the app but I never saw the data imported from the IOS Health app.
    What am I doing wrong?
  • pedrojvm
    pedrojvm Registered Users Posts: 2
    Apprentice Traveler
    Come on TomTom.... lots of people use iPad's today... please fix the resolution!
  • Fre77
    Fre77 Registered Users Posts: 1
    Apprentice Traveler
    Hello,

    My TomTom Sport-app on my iPhone close after several seconds by himself.
    Delete and re-install doesn't help.

    Can anyone help me?
    The latest version of the app is 5.0.3
  • tracy galvin
    tracy galvin Registered Users Posts: 1
    Apprentice Traveler
    hello can you please help me ,since 18thmay 2017 I can't sync my watch, tried lots of things
  • Crumlin
    Crumlin Registered Users Posts: 2
    Apprentice Traveler
    Fre77 wrote:
    Hello,

    My TomTom Sport-app on my iPhone close after several seconds by himself.
    Delete and re-install doesn't help.

    Can anyone help me?
    The latest version of the app is 5.0.3

    Same here, did you get anywhere with this?? Not impressed.
  • Croachy
    Croachy Registered Users Posts: 1
    Apprentice Traveler
    I agree with the layout, put it back to the whole screen, looks odd otherwise. But, I have also had issues with trying to share from iPad, when I hit the button nothing happens and then it comes completely out of the app. Not a happy bunny and I have reported it within the app but as yet had no response, reported it 3 times now!
  • lampard
    lampard Administrators Posts: 5,963
    Moderator
    Crumlin wrote:
    Fre77 wrote:
    Hello,

    My TomTom Sport-app on my iPhone close after several seconds by himself.
    Delete and re-install doesn't help.

    Can anyone help me?
    The latest version of the app is 5.0.3

    Same here, did you get anywhere with this?? Not impressed.

    Can you please submit the logs via Sports App on your iOS device when there's a crash? You can do this via App by going into Manage -> Settings -> Feedback.

    Please make sure to tick ‘Include anonymous app usage data’ option as those are the actual logs. Let us know if there's any error while doing so.

    Cheers, lampard