Runner 3 not pairing with a Huawei P9 Lite

Gunikyle
Registered Users Posts: 2 
New Traveler

New Traveler
I am trying to pair my Tomtom runner 3 cardio with my Huawei P9 Lite. The phone picks up the watch but when i try pair them the PIN appears on the watch but as soon as my phone says connecting the PIN disappears.
0
Comments
-
Hi Gunikyle,
Welcome to the Community !
Have you tried to forget the watch in the Bluetooth menu of the phone pairing it again? Please see the public FAQ here for the steps to resolve this: Troubleshooting the connection between your watch and your Android device
I can only see the old Multisports watch and TomTom Touch linked to this Hotmail account of yours. I hope your Runner 3 watch has the latest software version 1.3.255 installed on it. If not then please connect your watch h to the computer and update it using the Sports connect software.
Hope it helps!
Cheers,
lampard0