Cannot upload activity to MySports

kent davieskent davies Posts: 91 [Supreme Trailblazer]
Could not upload an activity using the phone app.

Transferred the .ttbin file from the smartphone storage to the PC and after that connected the watch to the desktop. When I double click the file, it does not get uploaded. TomTom Sports Connect opens but the activity is not uploaded. Using version 3.2.6 of MSC.

How can I upload this activity?

Comments

  • tfarabaughtfarabaugh Posts: 15,182 [Superusers]
    They changed the upload procedure when they introduced the new version of Connect. To force MySports to reupload an activity you need to do the following:

    1. Exit MySports Connect on your computer (you must use a computer to reupload – right click on the tray icon and select Exit).
    2. Locate the ttbin files (which you have already done)
    3. Place the ttbin files in C:\Users\[user name]\TomTom MySports\[serial number]
    4. Restart MySports Connect and connect your watch
    5. Go the Settings page (click the gear icon on the top right) and press the 'Try again' button to re-upload the files.

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • kent davieskent davies Posts: 91 [Supreme Trailblazer]
    Many thanks. It worked :)
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