Laggy when iOS app is not in the foreground and opened again

loekfloekf Posts: 27 [Outstanding Explorer]
What I typically see (iPhone 7):

- You press home button
- Go app moves to background but is still running navigation
- Double press home
- Select Go app
(or in launcher, press Go app)
- First 5 secs or so, the app is completely lost where you are
- then is recovers

I'm puzzled why this is the case. When running in background it should keep tracking your location. So why is it
completely lost when the app switches back to the foreground ?

Comments

  • VikramKVikramK Posts: 7,502 TomTom Moderator
    Hi loekf

    Could you try to reinstall the app and see if that will fix the issue? The performance also depends on the resources which are allocated by the iOS when the app is running in the background.

    I would also recommend you to report this to the customer service and they can forward it to the technical team.

    Regards
    Vikram
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