Sometimes Autoshot detection not working — TomTom Community

Sometimes Autoshot detection not working

von-Winthervon-Winther Posts: 23 [Outstanding Explorer]
edited January 2019 in Golfer & Golfer 2
My NEW 04.04.2017 watch golfer 2 does not autodetect, It only works sometimes,
Have tried recovery mode and reinstall the software with latest ones, I can confirm the recovery mode makes no difference at all

I'm a lefthanded golfer.

It's bad that TomTom sells a watch that does not work, 8 months ago, there was the same problem.

If the problem can not be resolved, I'll send the clock back to TomTom within 30 days.

Comments

  • lampardlampard Posts: 5,085 Moderator
    Hi von-Winther,

    Welcome to the Community!

    Sorry to hear about your experience with the Golfer 2 watch. There's a beta update in testing that will improve shot detection for left handers but it won't be out anytime soon.

    I can see that you already contacted our customer support to sort this and they'll be able to help you further in this case.

    Thanks,
    lampard
  • von-Winthervon-Winther Posts: 23 [Outstanding Explorer]
    Hi
    Can we be sure that the new software works? This time.:?
  • von-Winthervon-Winther Posts: 23 [Outstanding Explorer]
    Hi
    Can we be sure that the new software works? This time. :D
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