Did the 50 cent 3-year-upgrade, now have to pay already?
MHI
Registered Users Posts: 4 
Neophyte Traveler
Neophyte Traveler
Good evening,
On 28 November 2012 I bought TomTom West Europa for Android.
Then on 23 June 2015 I did the 50 cent 3-year-upgrade to TomTom Go Mobile, allowing me to continue the use of TomTom for 3 years.
But now since a few days after I downloaded the latest maps, a message on the screen appears saying "Gratis km: 68 [Upgrade]" meaning I have to pay for navigating after 68km. I expected this message after June 2018, but not already now.
What is going wrong? I am going on holiday abroad on Sunday so I am in quite a hurry, would appreciate any advice on this.
Thanks.
On 28 November 2012 I bought TomTom West Europa for Android.
Then on 23 June 2015 I did the 50 cent 3-year-upgrade to TomTom Go Mobile, allowing me to continue the use of TomTom for 3 years.
But now since a few days after I downloaded the latest maps, a message on the screen appears saying "Gratis km: 68 [Upgrade]" meaning I have to pay for navigating after 68km. I expected this message after June 2018, but not already now.
What is going wrong? I am going on holiday abroad on Sunday so I am in quite a hurry, would appreciate any advice on this.
Thanks.
0
Comments
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Go to Menu / TomTom Services and log your app back into your TomTom account.0
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Did you re-login after the upgrade as indicated in the announcement?
https://en.discussions.tomtom.com/tomtom-go-mobile-and-navigation-for-android-156/new-go-mobile-for-android-v116-available-for-download-1021338
Jos0 -
Logging back in solved my problem. You guys are great, thanks!0
