I'm trying to purchase the promotion 1.5 yr North America Speed Camera Update. My current subscription expires on July 1, 2017. When I get to the Select Device page, I get the message "Unfortunately, Safety Camera Updates North America - 1.5 years is not supported by this device." I have a GO 600 even though the device listed with the correct Serial number says its a GO 60S. I don't understand why I can't go ahead and purchase the promoted update. Do I have to wait until my speed camera subscription is expired before I can purchase the update? Any help will be appreciated.
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Superuser
Contact Customer Services to verify why your device is "not supported"
CS United States
877-757-7137
Monday - Friday: 9:00 a.m. to 8:00 p.m. EST
Saturday: 10:00 a.m. to 6:00 p.m EST
Welcome to the Community!
You seem to have a subscription running until July already. Are you sure you were logged into the correct account?
Cheers, Mikko
Superusers
United States
877-757-7137
Monday - Friday: 9:00 a.m. to 8:00 p.m. EST
Saturday: 10:00 a.m. to 6:00 p.m EST