TomTom Multisport doesn't properly sync to app
I have TomTom multisport for over a year and recently (past month) when I go out and do a run it doesn't load onto the app for 1-2days.
I have latest android IOS system on Samsung 7.
Basically the activity says it is being uploaded then when it gets to 100% the "file" is gone from my watch (but shows in history) and isn't on the app. sometimes takes 2 days to show up which is very annoying !
This is only a recent thing, could it be an update bug? if so when will it be fixed?