Device emits a lot of heat while charging

Aj_ajayanVk Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
'Purchased the Spark 2 recently and been using it quite regularly, off late the device has started to heat up while set for charging and while charging there is no display indicating that the device is charging'.


  • lampard
    lampard Administrators Posts: 5,964
    Hi Ajayan,

    Welcome to the Community and Sorry about the delay in response!

    I can see that you already contacted our customer support and they booked a repair for your Spark watch to investigate this further. You can see the battery charging animation moving when you connect the watch to a wall socket or USB socket, see more information here in the User manual.