Regular Missing Traffic On Viale Tommaso Edison

riki66riki66 Posts: 432 [Sovereign Trailblazer]
During morning rush hour there's usually a 10 minutes delay in Viale Tommaso Edison, Milan.
The starting point is usually (45.525155, 9.232688) and the ending point is (45.523601, 9.228262). Westbound towards Viale Ercole Marelli.

I decided to report this because this morning there was an accident near this area and even with more traffic than usual (and with the traffic flow in tomtom city reporting the jam) the jam was never added to the live traffic feed.

11/04/2017 9:02

531d5ae5-7c4f-43bf-b63a-8a5a35d85dad.png
97e18e79-1a53-4197-8d8f-c9d347548cf5.png

I suspect this problem is related to the "Lane-level traffic" at the end of Viale Tommaso Edison (at the Intersection with Viale Ercole Marelli).
e9ea9474-1ada-4c28-b267-471e4e13feb0.png

I already reported everything to CS... hopefully something can be done about this considering that "Lane-level traffic at junctions" is now available http://automotive.tomtom.com/products-services/connected-services/tomtom-traffic/

Comments

  • MikkoKMikkoK Posts: 23,905 Retired Community Managers and Staff
    Hi riki66,

    Thanks for your elaborate report!

    Which product did you use to check the live Traffic feed? Some of them are using a different server and there might be discrepancies. Please, mention that in your report to Customer Service.

    Cheers, Mikko
  • riki66riki66 Posts: 432 [Sovereign Trailblazer]
    I added everything to the report (i used the Go Mobile App on Android, MyDrive and my old Go 5000).
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