Disappearing Custom POIs on Rider 400 — TomTom Community

Disappearing Custom POIs on Rider 400

raesewellraesewell Posts: 115 [Revered Navigator]
edited January 11 in RIDER
I have to keep going into MyDrive to delete and reinstall my custom POIs as they keep disappearing from my Rider 400. Does anyone know what's going on and why?


  • ZsoltZsolt Posts: 36,020 Superusers
    Might not help, but won't hurt either. Try to do a soft reset. Press and hold the ON button, until you hear the drum roll. If that doesn't help, then it is a software bug.
  • raesewellraesewell Posts: 115 [Revered Navigator]
    I tried that a while ago, it didn't work. The custom POIs don't disappear all the time and if I delete and reinstall them on MyDrive they appear on the device straight away. It's not a major problem just a bit of an annoyance.
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