tomtom website broken, links return to same page, unable to pay for repair — TomTom Community

tomtom website broken, links return to same page, unable to pay for repair

waddonboywaddonboy Posts: 6 [Neophyte Traveler]
edited January 11 in Travel lounge
Have been trying all week to pay for a repair (rider 400 always leaks in heavy rain from new) payment error please try again - have to log out and back in to return to payment page for issue to repeat - won't even accept paypal.
After calling on Monday, was sent a reply on Tuesday which said they would close case as answered in 3 days. I replied day after - no answer. I replied on 3rd day to find case closed on day 2.
Then unable to open a new case as links don't work - tried all over again next day.....

Hopeless!

How can I pay them so my repaired device can be returned?

Comments

  • dhndhn Posts: 33,206 Superusers
    Let me get the attention of a Tomtom contact to your plight.
  • MikkoKMikkoK Posts: 23,905 Retired Community Managers and Staff
    Hi waddonboy,

    Welcome to the Community!

    Unfortunately, we're currently experiencing some technical problems with our webshop. Please, contact Customer Service. They can help you get this sorted :D

    Cheers, Mikko
  • waddonboywaddonboy Posts: 6 [Neophyte Traveler]
    Thank you
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