Speed camera update subscription, still shows as expired. — TomTom Community

Speed camera update subscription, still shows as expired.

lou020lou020 Posts: 1 [New Traveler]
edited September 2018 in Speed Cameras
i paid for the subscription , plugged in my go 60 several times, still shows as expired, even comes up on the go 60 screen as remember to buy subscription...
this was paid 4 days ago, had confirmation from tomtom that payment has gone through.
i have emailed tomtom several times but they haven't even bothered to reply, how do i get a refund so i can put the money towards a proper sat nav.

had a few tomtom's but never again.

Comments

  • VikramKVikramK Posts: 10,904 Moderator
    Hi lou020

    Welcome to the community:)

    As this, a subscription-related query so customer service could help you best. I have sent a heads up so the case is picked up on a priority to avoid any further delay.

    Sorry for the inconvenience.

    Regards,
    Vikram
  • EDDD69EDDD69 Posts: 1 [Apprentice Traveler]
    HAVE SAME PROBLEM 0N MY GO-600 FOR THE 2nd YEAR IN A ROW. A REAL PAIN IN THE BUTT WHEN YOU PAY AND CAN'T UPDATE IT AND YOU WASTE TIME TO GET IT SOLVED SO YOUR SPEED CAMERA WORKS. WHY CANT THEY GET IT FIXED SO IT ISN'T A YEARLY EVENT!!
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