Cant open app on the new phone — TomTom Community

Cant open app on the new phone

Darius KanceviciusDarius Kancevicius Posts: 1 [New Traveler]
I got a different phone and i downloaded tomtom europe like i had on my old phone but it doesnt open. I was wondering how do i get all data on my new phone because i dont want to pay anymore money

Comments

  • MikkoKMikkoK Posts: 23,905 Retired Community Managers and Staff
    Hi Darius,

    Welcome to the Community!

    You can use your subscription on your new phone by logging in with your TomTom account credentials at Upgrade - Restore purchases.

    Cheers, Mikko
  • [Gelöschter Benutzer][Gelöschter Benutzer] Posts: 5,321 [Supreme Trailblazer]
    @Darius Kancevicius

    iPhone or Android App?
  • tgoldtgold Posts: 2,181 [Revered Voyager]
    MikkoK wrote:
    You can use your subscription on your new phone by logging in with your TomTom account credentials at Upgrade - Restore purchases.
    If Darius is accurately naming his app as TomTom Europe then it has no restore purchases feature.
  • MikkoKMikkoK Posts: 23,905 Retired Community Managers and Staff
    Hi tgold,

    Good point :D I saw "go mobile" in the tags and assumed that was referring to the app he's using.

    Cheers, Mikko
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