How to recover subscription — TomTom Community

How to recover subscription

Rk5Rk5 Posts: 1 [New Traveler]
Hi I have purchased tomtom go one year subscription a month ago. Paid using my three account. Now I have factoey reset handset, installed the app but can not recover subscription. Please help.


  • riki66riki66 Posts: 432 [Sovereign Trailblazer]
    You just need to log-in with the tomtom account you used with the app when you made the purchase.
  • MikkoKMikkoK Posts: 23,905 Retired Community Managers and Staff
    Hi Rk5,

    Welcome to the Community!

    As riki66 mentioned, you just need to login in at Upgrade - Restore purchases.

    Please, post back here to tell us how you're doing so that we can help you further, if needed :D

    Cheers, Mikko
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