How to recover subscription

Rk5 Registered Users Posts: 1
New Traveler
Hi I have purchased tomtom go one year subscription a month ago. Paid using my three account. Now I have factoey reset handset, installed the app but can not recover subscription. Please help.


  • riki66
    riki66 Registered Users Posts: 432
    Sovereign Trailblazer
    You just need to log-in with the tomtom account you used with the app when you made the purchase.
  • MikkoK
    MikkoK Retired TomTom Employee Posts: 23,905 Retired Community Managers and Staff
    Hi Rk5,

    Welcome to the Community!

    As riki66 mentioned, you just need to login in at Upgrade - Restore purchases.

    Please, post back here to tell us how you're doing so that we can help you further, if needed :D

    Cheers, Mikko
This discussion has been closed.