Many Traffic Jams Missing On Go Mobile App

riki66
riki66 Registered Users Posts: 432
Sovereign Trailblazer
edited January 2019 in TomTom GO Navigation app for Android™
Yesterday evening (28/02/2017) at about 19:03 at least HALF of the traffic jams present on mydrive were missing on the go mobile app.
Here's some example:

SS412 (45.340228, 9.245006)
46f32087-d9cc-4374-b6f6-3c7bc34809c7.png
b194af40-a858-464c-90ba-9ca4216b5f3d.png

A51 (45.393259, 9.147109)
2a2eba6b-54a2-45a6-91df-20668c67b8f0.jpg
746f5763-8011-4971-8014-cbf0d9aa20e3.jpg

Phone: Galaxy S7 (Android 7.0)
Go Mobile App 1.15
Map: 985 Italy

Comments

  • MikkoK
    MikkoK Retired TomTom Employee Posts: 23,905 Retired Community Managers and Staff
    Hi riki66,

    The team is already working on this based on your earlier report :D

    Thanks, Mikko
  • Megalos
    Megalos Posts: 6,089
    Superuser
    Hi Riki, nice examples! Just to be sure, here the app is wrong, and MDW is correct, right?
  • riki66
    riki66 Registered Users Posts: 432
    Sovereign Trailblazer
    Megalos wrote:
    Hi Riki, nice examples! Just to be sure, here the app is wrong, and MDW is correct, right?
    Yep, Mydrive was correct and the app was wrong.
  • riki66
    riki66 Registered Users Posts: 432
    Sovereign Trailblazer
    Happened again today (02/03/2017 18:30), same location as yesterday:

    SS412 (45.362410, 9.230720):
    1541504f-9ee2-4742-bf67-ed6bc507df35.png
    c956c83d-0a46-4881-98d5-d357aa3d14b9.png
  • Megalos
    Megalos Posts: 6,089
    Superuser
    Okay, thanks for confirming. Good examples to highlight the issue!

Categories