Wrong map purchase, refund?

Shahid kiyaniShahid kiyani Posts: 1 [New Traveler]
edited January 11 in Map purchasing
Hi I buy a wrong map in wrong phone can you refund me plz


  • dhndhn Posts: 33,152 Superusers
    This is a user forum. You need to deal with support:

    United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
  • JormaVJormaV Posts: 1 [New Traveler]
    Why is there no simple form / email address to give feedback on this and other issues?

    This happened to me, too: I used TomTom Home to buy a map update.
    Then TomTom Home told me it was "unsafe" to pay with PayPal.
    I tried again with my credit card and it seemed it work, but now there are two orders.

    Yes, I found a local phone number. But anyways, this is not the way to do things in 2017.
  • dhndhn Posts: 33,152 Superusers
    At the bottom of this screen are a variety of links. Under Support is Contact Us. Select it, make sure your country flag is showing, select your device from the dropdown window and buttons appear including email and phone. Select one to contact support.
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