TomTom start 25 model not finding a GPS signal after a few days every week — TomTom Community

TomTom start 25 model not finding a GPS signal after a few days every week

Both my husband and I have the same model TomTom. Both seem to be registered against
my husbands email address. Mine stops working once per week unable to find a GPS signal.
When I connect it to Mydrive there is always an update waiting for mine only.
Once the update is installed it works again for another few days. My husbands device does not
stop working when there is an update. Can someone tell me why this is only happening to my device
and how to fix it. device is still under warranty.

Comments

  • dhndhn Posts: 33,206 Superusers
    Well, a gpsfix file is normally offered daily with an almanac of satellite locations for the next week to make getting a gps lock quicker. Also, the strength of the battery has an effect on the speed to get a gps fix.

    Support:

    United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
  • GrangradGrangrad Posts: 4 [Neophyte Traveler]
    I have been having a lot of trouble with my Satnav losing satellite connection. After trying everything suggested by TomTom I eventually discovered it was my dashcam interfering with the signal. I removed the dashcam and it now works perfectly.
  • dhndhn Posts: 33,206 Superusers
    Thanks for the feedback. Certainly will help others with the same issue.
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