Need activation code sent to a new e-mail adress

EriksJonEriksJon Posts: 2 [Apprentice Traveler]
edited November 2018 in Map purchasing
I've just purchased a new map update, but the activation code was sent to my old email adress.
Now I have changed the adress in my profile, and need to get the activation code sent to the new adress.
There's no place, as far as I can see, I can find an option for resending codes.

What do I do?

BR
EriksJon

Comments

  • NiallNiall Posts: 10,521 Superuser
    @EriksJon

    Contact Customer Services to sort out you account and subscription details

    CS Norge (Norway)
    22971714
    Mandag-Fredag: 10:00 til 17:00
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  • EriksJonEriksJon Posts: 2 [Apprentice Traveler]
    Will do! Thanks a lot :)
  • MikkoKMikkoK Posts: 23,905 Retired Community Managers and Staff
    Hi EriksJon,

    You don't need an activation code for the map download. Just log out of TomTom HOME and log in with the new email address. Your Map Update Service subscription is fine on your account :D

    The following video should help you get started:
    [video]https://www.youtube.com/watch?v=v1G-5cpu5Go&feature=youtu.be[/video]
    Please, post back here if you have any further questions.

    Cheers, Mikko
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