Built in device-Peugeot NAC navi update
I bought a new Peugeot 3008 with the NAC navi build in system with TomTom.
Is there a possibility to update the navigation by myself? is there step by step guidance how to do it? (peugeot says there is a lifetime update for free)
for now nobody can explain how to do it and i can't find any info on your pages about it as well.
the only possiblility is to update it through the dealership, but this is not free and not practical.
Comments
Superusers
same for me, I have a Peugeot 3008 SUV (2017) with Peugeot Connect Nav (NAC) with TomTom maps.
According to Peugeot the first 3 years you get free map updates, but nobody within Peugeot has a clue how it (should) work(s).
On the TomTom website there is really no info about above navigation system nor updates.
Above replies about "Renault R-Link" do not make sense as Renault does not belong to the PSA Group.
Can someone please assist, if not TomTom users, can the moderator please forward this request to TomTom ?
Thanks in advance !
Superusers
http://corporate.tomtom.com/releasedetail.cfm?releaseid=990770
That's all true what's written in the press release.
But the question is where to get the updates and how to do it ?
Any other channels I can use to get this sorted out ?
Thanks again !
Superusers
http://www.tomtom.com/en_gb/in-dash-navigation/getstarted/smart/
My dealer has no idea on how to update either - they only know how to do the old system (Navteq / Here / SMEG). After quite a few hopeless phone calls PSA Customer Care (each time they put me through to NAVTEQ), I wrote to the MD of PSA UK. Since then I have had the head of Customer Care monitoring the case, my car into the dealer 4 times, each without success - apart from the last visit 2 weeks when they finally worked out how to activate the Danger Areas (done by them online so didn't need the car taking into the garage).
According to the instruction book for the car entertainment system, map updates can be obtained online from PSA, but doesn't say where. The only links on the MyCitroen web are to NAVTEQ, where selecting the car model takes me back to the MyCitroen web site.
Apparently the C4 Product Manager also doesn't know how to get the updates, and I've seen posts from Poland and The Netherlands from customers who are in the same situation.
As the model launched last summer, I find it rather amateur of PSA not to have worked out how to do the updates.
The Peugot/Citroën systems do not have a SD card. Updates are either done over the air (via a wifi or phone internet connection) or maybe put onto a USB stick, plugged into the car USB prot. But who knows - certainly not PSA!
Many thanks
Mick
If your dealer has problems working out how to do it, let me know and I can tell you my dealers details so they can chat to each other.
Superusers
http://peugeot-uk-en.custhelp.com/app/answers/detail/a_id/9221/related/1
And there are some more hints here (might work, might not):
https://uk.support.tomtom.com/app/answers/detail/a_id/20644
https://uk.support.tomtom.com/app/answers/detail/a_id/20645
Many thanks for quick reply I have been in touch with 2 local dealers and both didnt know how to do it...so could you give me your dealers name and phone number and I will give them a call.
Really appreciate your help
Thank you
Mick
Hi Capersstroud
Many thanks for quick reply I have been in touch with 2 local dealers and both didnt know how to do it...so could you give me your dealers name and phone number and I will give them a call.
Really appreciate your help
Thank you
Mick
It should appears also in MyPeugeot portal, but when-I don't know, maybe this or next month.
Regards
Version of maps you should check from navigation options, then options and cartography. At the and of version name you see 1.0.0 or 2.0.0 or 3.0.1.
Look on message from French forum:
Link:
http://www.forum-auto.com/marques/Peugeot/sujet101825-140.htm
Message:
Bonjour,
nouvelle version du NAC version_21-05-65-32_NAC-R0_NAC_EUR_WAVE2
https://majestic.mpsa.com/mjf00-web/rest/UpdateDownload?updatePath=/users90/mjb00/NAC_EU/CONTINENTAL/ovip-int-firmware-version/PSA_ovip-int-firmware-version_21-05-65-32_NAC-R0_NAC_EUR_WAVE2.tar
Je n'ai pas testé pour ma part... et ne sais pas les nouveautés...
Et j'ai trouvé ceci aussi pour cartographie mais pas encore testé. Le lien est là en tout cas mais presque 8Go ;-)
http://download.tomtom.com/OEM/PSA/P3CNS/PSA_map-eur_3.0.1-NAC_EUR_WAVE2.tar
Bien à vous
On the sat nav screen TMC has been replaced by tomtom traffic, the speed camera database is not yet available in the uk (so I was told) and when it is it will appear in my own peugeot online account that you have to create at mypeugeot.co.uk
I have my USB stick ready to go and trry the upgrade. Only one comment: all the documents are Peugeot not Citroen. I know they are both part of PSA but it could make problems when uploading. I shall try since my VIN appeared on the MyCitroen website in France. What does OVS portal stand for? The dealer has to activate the software on the OVS Portal according to CITROEN FRANCE.
I visited my dealer today and he had same reaction as you all reported: it is a new system I don't have any idea how it works!!??
The 3 files are
1. license
2. Firmware update
3. Map update
After unzipping everything the USB should look like this
(see attachement)
the USB stick and update files and the system recognised the update. It displayed the screen asking to update (Yes or No). I said No because of the warranty and because I have written to the original dealer asking if the activation was done or not. He didn't know what I was talking about!!!
Download and use in the car. Did not try it yet since engine has to run for 30 mins.
Are you in the UK? Can you send a photo showing what this looks like activated?
I'm having the same trouble getting mine activated -- I am told it is but it doesn't seem to do anything.