Renault Carminat hourglass without SD card — TomTom Community

Built in car navigation

Renault Carminat hourglass without SD card

miegasmiegas Posts: 2 [Apprentice Traveler]
edited January 2019 in Built in car navigation
Hi all,

Maybe there is topic about my problem, but I can't found. I driving 2011 Renault Master with Carminat. Problem starts when van was parked for while.
I have hourglass with card and without card. I have format cd card but still the same problem, deleted loopdir folder, but still the same problem. Today I will try with new empty sd card. I don't using navigator, but I can't see time, outside temp and radio station.

Regards

Comments

  • ZsoltZsolt Posts: 36,007 Superusers
    Have a look at the soft reset instructions here:

    http://uk.support.tomtom.com/app/answers/detail/a_id/6965/
  • miegasmiegas Posts: 2 [Apprentice Traveler]
    I try, but this does't work. I put empty sd card, but no results...
  • ZsoltZsolt Posts: 36,007 Superusers
    Give a call then to TT CS to see what else they can recommend.
  • Troubadix12Troubadix12 Posts: 1,954 [Revered Voyager]
    Hi Gozemoos,

    welcome to the TomTom-Community :)

    Which model did you have? TomTom Carminat (older one) or TomTom Carminat 2.0 Live (newer one)?

    Regards

    Troubadix12
  • GozemoosGozemoos Posts: 3 [Apprentice Seeker]
    Carminat ToTom and software tomtom home 2
    My original deliverd SDcard with Benelux on it is working ok.
    A year ago I have bought Europe also an need a larger SD card.
    The larger SD card works ok but since yesterday afte upgrading cards the SD card cannot start the navigation in the carminat.
    (Renault senic)
  • Troubadix12Troubadix12 Posts: 1,954 [Revered Voyager]
    Hi Gozemoos,

    I hope, you have a full Backup of your SD-Card in any folder of your choice on your PC. If not, now it's the time to do it. ;)

    As I know, there should be a Folder "Europe" on your SD-Card. In this Folder should be a File named "MapSettings.cfg". Rename it maybe to "MapSettings.cfg.org". You loose Favorites and HomeTarget and some personally settings.

    Regards

    Troubadix12
  • GozemoosGozemoos Posts: 3 [Apprentice Seeker]
    Unfortunately I cannot find "MapSettings.cfg" Not on SD card and not in different TOMTOM directories on PC. There are no *.cfg files and no mapset*.* files.
    At the moment I have a working SD card but I cannot find the Europe countries I hav bought the Europe map.
  • Troubadix12Troubadix12 Posts: 1,954 [Revered Voyager]
    OK, is there a folder "loopdir"?
  • GozemoosGozemoos Posts: 3 [Apprentice Seeker]
    yes
  • Troubadix12Troubadix12 Posts: 1,954 [Revered Voyager]
    Delete or Rename this Folder. It should be new created when you insert the SD in your Carminat. The Disadvantage is, that you loose your favorites, your Home-Target and some personal settings. The File "loopback.ex3" in that folder is a 15MB big Linux-Partition. If you mount it, you found a folder "Europe" in it and there you found the "MapSettings.cfg". If you delete "loopback.ex3" or the Folder "loopdir", it is like a "reset to default". Sometimes, if you install a new Map, the "MapSettings.cfg" "dismatch" to the Map. Then it results in a bootloop.

    Regards

    Troubadix12
  • Bo HauchBo Hauch Posts: 2 [Apprentice Traveler]
    I have exactly the same problem (alternating hourglas and start screen)
    I have a Carminat version 9.884 and Europe version 995.8507 in a Renault Grand Scenic.

    I just updated the map to day and got the new version of the navigation program too.

    I have deleted loopback.ex3 in loopdir, but same error.

    Any ideas?
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