TomTom GO Mobile was working, now showing as incompatible device

DexterDog

Hi Everybody,

I have a HTC Desire 610 which I had TomTom GO Mobile (also known as TomTom GPS Navigation Traffic) running fine on it.

I have stopped using it as a phone and thought I might just use it as a GPS, so I did a factory reset on the phone to clean up the phone. After performing the factory reset, I can no longer find "TomTom GPS Navigation Traffic" in Google Play. If I go to Google Play on a PC and find it there and choose to install it, it says my device is incompatible.

The phone is running Android v4.4.2, has a screen resolution of 540 x 960 pixels and has plenty of storage space, so it meets all the requirements.

The annoying thing is that it was working and I only recently purchased a new subscription for the app.

I should have stuck to the old saying "if it ain't broke, don't fix".

Does anybody have any suggestions?

DexterDog

**SOLVED**

After updating Google Play Services and rebooting the device several times, it has now become available to my device in Google Play.

MikkoK

Hi DexterDog,

Welcome to the Community!

I'm glad to hear you got it sorted and thanks for sharing the solution!

Please, post back here should you have any further questions.

Cheers, Mikko