VIA 1515 GPS Issues? — TomTom Community

VIA 1515 GPS Issues?

Of late I am having issues getting my, less than a year old, VIA1515 to achieve a GPS lock. I have done all of the updates available. Any one else encountering difficulty with this? My TomTom is rapidly becoming a "brick". I have lost confidence in it.


  • NiallNiall Posts: 10,568 Superuser

    Remember after each up date to do a soft reset, you will loose nothing, it is like rebooting your computer and reloads all the new files from an update.

    A soft reset :- with your device charged for at least 2Hrs "OR" have the device plugged into a power supply; press and hold your on/off button until you hear a drum-roll sound (or the TomTom hands symbol appears) then release the on/off button.
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  • Jeff_Canuk2Jeff_Canuk2 Posts: 2 [Apprentice Traveler]
    thanks worked like a treat. Merci!
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