Tom Tom 5100 My Places -Sending from MyDrive to device

Hayzee
Hayzee Registered Users Posts: 4
Apprentice Seeker
Hi all, can't get my places to transfer from "My Drive" to device. They show on My Drive fine and connection is good. Any clues?

Comments

  • dhn
    dhn Posts: 33,388
     Superuser
    And are you logged into MyDrive on the device (and with the same user id/pw)??
  • YamFazMan
    YamFazMan Posts: 21,132
     Superuser
    Hi

    See Tomtom video Using MyDriveRoute Planner.....
    [video]
    Syncing Favorites is shown around 2Minutes 10Seconds
    You need to be logged into the SAME MyDrive Account on the SatNav devices AND the MyDriveRoute Planner.....
    https://mydrive.tomtom.com

    ATB YFM
  • Hayzee
    Hayzee Registered Users Posts: 4
    Apprentice Seeker
    Yes it's worked fine before.
  • YamFazMan
    YamFazMan Posts: 21,132
     Superuser
    Hi

    I find it best for the initial sync to be over USB Cable the transfer is almost instant (Especially large .Ov2 files)
    You will need your device connected to you PC via a Tomtom USBcable... MyDriveConnect running in the background
    The MyDriveRoute Planner running, to be able to add whatever data you want to synchronize across you device/s

    The MyDriveRoute Planner HERE... https://mydrive.tomtom.com

    ATB YFM
  • Hayzee
    Hayzee Registered Users Posts: 4
    Apprentice Seeker
    Hi I'm using the My Drive to find places, the device is connected and updates fine.

    The My Places on My Drive don't transfer to the device.

    I log in using same details.

    Device doesn't appear in windows file explorer.

    Thanks

    Chris
  • dhn
    dhn Posts: 33,388
     Superuser
    Are you logged into MyDrive on the device with the same email used for logging into MyDrive (web)?
  • Hayzee
    Hayzee Registered Users Posts: 4
    Apprentice Seeker
    Yes. It worked ok before.