Mount system disassembled issue

mtxmao

Hi there,

For some reason by the time I gave it a closer look (on day 1) the Bandit mount system is loose/disassembled. Best is to see the picture, but basically, the cylinder parts with the torx don't fit firmly into the other part's holes.

I have tried to force it to fit but I wasn't able. The closest I come to a firm mounting is when I clip it onto a mount, where at some point the cylinder seem to fit into the holes, but after some movement it will partially release.

This causes me several problems:
*Attaching it to a munt is a pain.
*It's not firmly held and could fall of (I didn't risk it).
*The metal ring causes pressure on the waterproof lens, after a few seconds in the pool water gets in. If I remove the metal parts it perfectly waterproof.

Has anyone else had this issue? I couldn't find any thread. Is this deffective or could I fix it? I don't have a torx screw driver by hand. But anyhow, maybe I should return it, as fiddling around could void my warranty?

Thanks in advance an best regards,

Martin

Zsolt

Get in touch with TT CS. Maybe you can get it fixed under warranty (if there is any yet AND it falls under normal wear-and-tear).