External microphone problems

PawRider
PawRider Registered Users Posts: 1
New Traveler
edited January 25 in TomTom Sports
When can we expect any solution regarding external microphone problems (manual gain settings)? It has been brought up for months and still this camera is unusable for vloggers. Not sure if TomTom is simply not targeting vloggers with it but if that's the case whats the point of external mic in the first place?

Comments

  • MikkoK
    MikkoK Retired TomTom Employee Posts: 23,905 Retired Community Managers and Staff
    Hi PawRider,

    Welcome to the Community!

    This was addressed in a software update where an automatic gain control was added. For some information regarding mic compatibility, please see here.

    Should you still have problems using an external microphone, please describe the conditions/situation in which you have problems as well as what kinds of problems do you have, and the model of microphone you're using. We can then forward your feedback to the product team.

    Thanks, Mikko