Rider 400 - Maps dissapeared after upgrade

rugrarugra Posts: 2
edited December 2018 in RIDER
just bought a rider 400, connected it to my computer via mydrive connect, software told me it was updating, it has now wiped out my maps. it now says reinstall. it has now tryed to reinstall my maps for the past two days without success. This is not exceptable from a premium product. Help Please?:

Comments

  • NiallNiall Posts: 10,521 Superuser
    @rugra

    Give Customer Services a call, when they are open, to sort out your map subscription

    CS United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
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  • rugrarugra Posts: 2
    Thank you
  • MikkoKMikkoK Posts: 23,905 Retired Community Managers and Staff
    Hi rugra,

    Welcome to the Community!

    Before contacting Customer Service you could try to re-install the map as instructed at

    No maps found (MyDrive Connect)

    For more MyDrive Connect troubleshooting tips, please see this FAQ.

    Cheers, Mikko
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