Via 52- No maps available- How to reinstall.

YPR

'I have a via 52 with Lifetime maps but after the upgrade recently notified, it says "No maps available" butwhen I try to reload Europe I get the message "There is a problem with this map on your device" I have uninstalled and tried to reload twice already - what next?'.

dhn

Is there a repair option when the 'problem with map...' appears?

Support tomorrow:
United Kingdom
02079 490 134
Monday - Friday: 9:00 a.m. to 5:30 p.m.

Also, anything here?:

http://us.support.tomtom.com/app/answers/detail/a_id/16695/kw/no maps found

YPR

Yes, I have also tried this 3 times! I will look at your link.

YPR

Another 2 attempts, no change. On the TT it says Update failed - this is wasting a lot of my time!! From memory, the only thing that has changed is the free space on the device. It now is 7364MB, whereas I think it was more before?

Zsolt

Try to do a soft reset. Press and hold the ON button, until you hear the drum roll.

YPR

tried that, again! Nothing changed

dhn

Try going to settings-->(click country flag to get to it)-->download tab-->empty download folder-->save.

See if the map is offered again. If it doesn't work this time, call support tomorrow.

YPR

Tried that! Under "My Maps" it shows Europe as "corrupted" I will call support on Tuesday - thanks for your suggestions.

Ackles

Complaints: https://www.resolver.co.uk/companies/tomtom-complaints