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Hey TomTom, Seems you are well aware of this missing postcode issue. How are you getting on fixing it? Can we expect a fixed release soon? Thanks,
Rich
I found this link for re-installing my lost tomtom app. I tried it and it worked for me. It does look like you have to pay for it again but if you have already paid for it then it gives you a message and tells you it is free to download again. It reinstated everything as it was before except the postcode option is still not there. I guess I will have to wait for a fix for this part. http://uk.support.tomtom.com/app/answers/detail/a_id/22248/~/reinstalling-the-navigation-app-for-iphone
Can anyone help - I can no longer enter a postcode in the tomtom w.europe Iphone app.
I used to click Navigate to, Address, then click the postcode option at the top right of the screen.
Now it goes directly to Enter City Name, with no option of choosing the postcode instead I can only choose a country.
MikkoKPosts: 23,905 Retired Community Managers and Staff
Hi all,
We've indeed released the v1.26.1 of the Navigation for iPhone bundled with the following maps that were affected by this issue: Western and Central Europe, Western Europe, UK & Ireland, Benelux.
We're very sorry for the inconvenience this caused you and thank you for your patience!
Just downloaded and postcode is back. Felt sure it was a bug as no one would be stupid enough to deliberately remove the postcode feature. Thanks for sorting it quickly.
Dear TomTom and MikkoK
Thank you for responding quickly and getting the fix released. Faith is now restored in TomTom for a) your app and b) your customer service!
Comments
I said cancel and then says update. Waiting for new post if this works as I'm not buying again.
Rich
http://uk.support.tomtom.com/app/answers/detail/a_id/22248/~/reinstalling-the-navigation-app-for-iphone
http://uk.support.tomtom.com/app/answers/detail/a_id/22248/~/reinstalling-the-navigation-app-for-iphone
Can anyone help - I can no longer enter a postcode in the tomtom w.europe Iphone app.
I used to click Navigate to, Address, then click the postcode option at the top right of the screen.
Now it goes directly to Enter City Name, with no option of choosing the postcode instead I can only choose a country.
Navigation to Postcode reinstated!
Thanks tomtom- my faith in you is restored.
We've indeed released the v1.26.1 of the Navigation for iPhone bundled with the following maps that were affected by this issue: Western and Central Europe, Western Europe, UK & Ireland, Benelux.
We're very sorry for the inconvenience this caused you and thank you for your patience!
Cheers, Mikko
No Probleem it is solved and i thank tomtom fot that Thanxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
This has been an absolutely brilliant app ! Please do continue to support it.
I have found it superior to the Go app.
Thank you for responding quickly and getting the fix released. Faith is now restored in TomTom for a) your app and b) your customer service!