Device won't turn on

Oscar10 Registered Users Posts: 12
Legendary Explorer
edited December 2018 in Built in car navigation
My Tom tom will not come on at all. When connected to my drive it says it is not connected. Online help says I need to do a soft reset but the instructions make no sense. PLEASE HELP.


  • CatNip
    CatNip Registered Users Posts: 487
    Sovereign Trailblazer
    Sound ominous!

    Is it new/old? Has it been left off for a long time? Have you charged it for a while?

    If it has been out of action for a while it needs a reset and I find on mine it may need the Start button held down for longer than normal.