Device won't turn on

Oscar10
Registered Users Posts: 12 
Legendary Explorer

Legendary Explorer
My Tom tom will not come on at all. When connected to my drive it says it is not connected. Online help says I need to do a soft reset but the instructions make no sense. PLEASE HELP.
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Comments
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Sound ominous!
Is it new/old? Has it been left off for a long time? Have you charged it for a while?
If it has been out of action for a while it needs a reset and I find on mine it may need the Start button held down for longer than normal.0