Problem with the card

dukadino Registered Users Posts: 2
Apprentice Seeker
edited December 2018 in Built in car navigation
The device (Carminat TomTom Live card) is not connected to TomTom Home, when it was done. Windows 10 detects that there is a problem, but it does not solve it and TomTom Home says that the card is write-protected and not locked. In some section I read that it may have corrupted files and that you have to delete the loopdir folder, but I can not delete it. Today I connected and started the update, but has given errors and has not completed, and then no longer connects, as I indicated at the beginning.


  • Zsolt
    Zsolt Posts: 36,017
    Can W10 see the card at all? Is there a way to try also on a non-W10 PC, just to see if it is a W10 or card issue?