TomTom VIA 1515M device not recognised in the list of tomtoms

I recently purchased a VIA1515M TomTom in the USA & want to update with UK Maps .The Sat Nav is not recognised ie not in the list of TomTom SatNavs.Where do I go from here please?'.


  • NiallNiall Posts: 10,552 Superuser

    I believe your VIA 1515M has a serial number starting with "BQ", that is known in Europe as a Start 25, with 8GB of internal memory + micro-SDHC, and uses MyDrive Connect
    Remember that the lifetime maps (denoted by the letter "M" in the model name) only apply to the maps of the USA.
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