TomTom- No GPS Signal 2019 | Week Number Roll-Over | TIMER Reset 00.00 | Error-"You cannot use this map"

https://discussions.tomtom.com/en/discussion/1112782/tomtom-no-gps-signal-2019#latest

New Map = Map Share Corrections?

JDL-LetsGoJDL-LetsGo Posts: 1 [New Traveler]
edited January 4 in Map installation
My TomTom Go is several years old and came with "Lifetime Maps". Every Time I go to update maps using TomTom Home I only get Map Share Corrections. Yesterday I recieved an email from TomTom informing me that "A brand new map is ready for you to download as part of your subscription. Download the map today, for free."

When I click the provided link it opens TomTom Home, updated my Home software and downloaded and installed Map Share Corrections... but no new map. I can click to download maps but they are not free. Are the Map Share Corrections a new map or is something not working the way it should?

Comments

  • dhndhn Posts: 33,129 Superusers
    Something not right.

    Call support to clarify:

    United States
    866 486 6866
    Monday - Friday: 9:00 a.m. to 8:00 p.m. EST
    Saturday: 10:00 a.m. to 6:00 p.m EST
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