Calls come up over TomTom app when on Bluetooth

SteveHoward Registered Users Posts: 1
New Traveler
So, I'm driving along using the TomTom app on my android phone and a call comes in that I can answer on my BT system in the car. Trouble is the phone app takes over the navigation app and I can't see where I'm going anymore without having to press back on the phone.

Can you put an option into the app to keep it visible when a call comes in and BT is enabled?


  • MikkoK
    MikkoK Retired TomTom Employee Posts: 23,905 Retired Community Moderators and Admins
    Hi Steve,

    Welcome to the Community and thanks for your feedback!

    I'll log this to be reported for the product team.

    Please, post back here if you have more suggestions or questions :D

    Cheers, Mikko
  • g123
    g123 Registered Users Posts: 4
    Neophyte Traveler
    Would be nice to know if anything has been done about this...?

    I don't see why the TomTom app won't even run if it doesn't have phone and contacts permissions... and then not do anything with those!
  • John RF
    John RF Registered Users Posts: 14
    Master Explorer
    Using TomTom on a multi-purpose device like a mobile phone has its inconveniences. One being this one. I'm afraid TomTom isn't able to do anything about it as it's something controlled by Android.

    Workaround: buy a standalone TomTom Go device. The screen is bigger and it allows you to leave your mobile phone free for other uses.