MyDrive Connect does not recognize Via 1435
chipfrazier Posts: 1 [New Traveler]
edited November 2018 in GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
MyDrive Connect was installed on Windows Vista desktop computer and at one time recognized my Via 1435. But, I have not used it in many months. Now MyDrive Connect remembers I have a Via 1435, but does not recognize it when connected to my computer. The Via 1435 appears to function normally, but I can't update any maps.