No internet connection on Bandit — TomTom Community

No internet connection on Bandit

stevehopkins6stevehopkins6 Posts: 2 [New Traveler]
Hi, My Bandit connects to my iPhone 6(all updated), but shows "no internet connection"in orange under the wi-fi connection box. Consequently, I can't see anything on the phone. I have reset the camera several times, same result. I have tried connecting to my wife iPhone, same result.
I think I have exhausted my attempts. Can you help, please?

Thanks...Steve Hopkins


  • MikkoKMikkoK Posts: 23,905 Retired Community Managers and Staff
    Hi Steve,

    Welcome to the forum!

    Is that error message on your phone? Unless you're updating your Bandit you don't need an internet connection to use the app. The camera connects to your phone via Wifi but naturally doesn't provide an internet connection as Wifi connections normally.

    For more advise about connecting your phone to the app, please see

    Connecting to the Bandit mobile app

    Please, post back here how you're doing with this :D

    Cheers, Mikko
  • eulittlebeulittleb Posts: 2 [Apprentice Traveler]
    Exactly the same problem tonight trying to set it up for tomorrow and a motorcycle track day - didn't encounter this problem last year!
  • eulittlebeulittleb Posts: 2 [Apprentice Traveler]
    Irrespective it didn't stop me using the app!
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