Measuring body composition — TomTom Community

Measuring body composition

MikkoKMikkoK Posts: 23,905 Retired Community Managers and Staff
edited January 2019 in TomTom Touch
Hi all,

As measuring body composition is a new feature in TomTom Touch raising questions I'll collect here some more information about this. To get started quickly you can first see the following video:


And this video tells you more about measuring body composition:


The in the following FAQs you'll find further information and troubleshooting tips for measuring your body composition:

About body composition

Is it safe to measure body composition?

What is my ideal body composition?

How to accurately measure body composition

If you still have questions about measuring your body composition, please post them here :D

Cheers, Mikko


  • terrylancasterterrylancaster Posts: 1 [Apprentice Traveler]
    Hi there,

    I'm just setting up my new touch and I'm unable to get a reading on the body composition feature. I've followed the instructions to the letter, tried wetting my arm, made sure I'm not touching anything and I still get an X every time. help??
  • lampardlampard Posts: 5,397 Moderator
    Hi terrylancaster,

    Welcome to the Community & sorry about the delay in response!

    Did you manage to get your tracker linked to TomTom account? I would advise you to double check the personal information in your MySports Account about the height, gender, weight etc. as wrong profile details can cause a cross.

  • Gordo1965Gordo1965 Posts: 1 [Apprentice Traveler]
    Hi, still cant get the body compositon to read. Ive tried everything it says, watched all the videos, my details are all updated and just opened it today. Have worn it for 5 hours.
  • lampardlampard Posts: 5,397 Moderator
    Hi Gordo1965,

    Welcome to the Community,

    I can see that your activity tracker has the old software version 1.11.0 installed on it. We've released VERSION 1.44 after this, please connect your tracker to the computer and update it using the Sports Connect software.

    Please update your tracker and let us know how it goes!

  • FoldingLlamaFoldingLlama Posts: 29 [Apprentice Traveler]
    I have the same problem. Everything went fine, but the syncing with the app wasn't. So I reset the Touch. Now the sync is OK, but the body composition isn't working anymore...
  • LaralizLaraliz Posts: 1 [Apprentice Traveler]
    I've bought my band about a week ago. I am checking the body composition everyday and it always measures: "34,7 body fat + 35,5 body muscle". I've found it strange and tested it on other people (1 very fatter, 1 very thinner) and so the band continues measuring "34,7 body fat + 35,5 body muscle" to those people too. So, I think my band isn't working properly. Does anybody else get this problem?
  • Nathan2000Nathan2000 Posts: 1 [Apprentice Traveler]
    I have the same problem of laraliz
  • MarzipanRockMarzipanRock Posts: 2 [New Seeker]
    Hi, I think I have the same problem as in my version is 1.11.0 and I need to update this as I cannot read my body compositions - my question is how do I do this?

  • lampardlampard Posts: 5,397 Moderator
    Hi @MarzipanRock

    Welcome to the Community! Please see the public FAQ here to get the steps for updating your TomTom Touch. I hope it helps!

    Regards, lampard
  • MarzipanRockMarzipanRock Posts: 2 [New Seeker]
    That's great thank you xxx
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